Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good Benefits and vacation accrual" ((in 268 reviews)); "Good pay and every Tuesday all of management disappear for 3" ((in 261 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 38 reviews)); "Good Work life balance while working there" ((in 36 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad upper management." ((in 96 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 63 reviews)); "No training on technology or on the systems." ((in 49 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jun 27, 2014

No idea

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

right now the benefits but we are all going to see that change. Leadership is a joke none of the first lines or GM's have ever done this jobs

Cons

Management in whole, very sales driven yet does not think things through to realize umm this isn't going to work after the fact. No reason to try to go to management as you lose pay , and benefits. Most of the supervisors haven't put a full day in years.

5.0

Jun 27, 2014

Not one of us is as powerful as all of us!

Frontline supervisor

Recommend

CEO approval

Business Outlook

Pros

Frontier is clear that we all have a responsibility in driving success. They recognize not one person has all the solutions and embraces suggestions and concepts from anyone willing to put the time and energy in supporting the cause. I am excited to work for a company that values input from their employees.

Cons

Workload - sometimes nervous to volunteer your ideas because you will be leading the next meetings to kick it off on top of your already overpacked day.

4.0

Jun 27, 2014

Analyst

Recommend

CEO approval

Business Outlook

Pros

The majority of people I deal with on a daily basis are very happy to help and go the extra mile. The company is rounding its transition phase and you still have some workers who are sticking to the old way of running a business rather than what Frontiers current goals and objectives are. All in All, it is a very pleasant place to work, compensation is great compared to local market, benefits are good (401k, health, etc).

Cons

Every once in a while you will run across employees who are not satisfied with the current direction of management or are willing to change. Change is hard on people, but it is also good in most cases. One other con is the fact the company does not have a pension. Most companies don't anymore, but it would have been a nice perk!

Viewing 2194 - 2196 of 2,502 Reviews

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Not one of us is as powerful as all of us!

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