Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)
avatar

Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Jun 26, 2014
Recommend
CEO approval
Business Outlook

Pros

In the early 1990's, Frontier (Rochester Tel at the time) was all about their employees. We used to have company picnics, elaborate sales kickoffs and wonderful holiday parties. And they provided great training to their new employees. But as the company grew, things changed.

Cons

Once the leadership moved out of Rochester, NY to Stamford, CT things started on a downward spiral. The focus became all about money and the bottom line, and no longer about customers and/or employees.

4.0
Jun 25, 2014

Overall, happy to work at Frontier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/life balance at Frontier works for me. I work a lot, but can take off when I need to. We have great common sense values.

Cons

Tuition reimbursement could be better; health insurance is expensive

3.0
Jun 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Recognition of hard work, support and encouragement to participate in community based activities, local model engagement, accessible upper management, exposure to a variety of work

Cons

Need for more effective and relevant communication from top down, less redundant layers of management

Viewing 2218 - 2220 of 2,502 Reviews

Glassdoor has 2,670 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.