Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)
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Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Jun 16, 2014

WORST

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only one. The Insurance benefits

Cons

Time you on every work unit, so if you are helping a customer and late to break it brings your productivity % down and you will get coached on it. Timed bathroom breaks. HR is a joke, there is a "zero tolerance" policy of harassment in the workplace but a co-worker was threatened by another employee and that person is still employed. Unless you are harassing someone, your job is expendable. They will fire you at the drop of a hat. Also, they pride themselves on being 100% US based, but they contract out orders to 3rd party vendors.

4.0
Jun 13, 2014
Recommend
CEO approval
Business Outlook

Pros

The Money is Great if your in sales or in tech support a lot of opportunity to make money.Work from home positions.

Cons

Your hours are based on seniority which is based by your last name. so you can get stuck with bad hours b/c of your last name. and Eventually you can loose your job if your not making sale goals.Frontier will work with you however.

1.0
Jun 10, 2014

Watch out for the top!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good salary, reasonable benefits. People one interacts with at the Director level and below.

Cons

Poor senior management (SLT); too much tactical focus, not strategic engagement!

Viewing 2224 - 2226 of 2,502 Reviews

Glassdoor has 2,670 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.