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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,500 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Nov 17, 2013

      A horrible place to work for adults with family values

      Facilities assigner
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you can stay on board for 4 years, then you can reach top salary...which isn't bad at all.

      Cons

      After 4 years, you hit a salary ceiling; the hours can be horrible based on your position in seniority; time off is often hard to get because they only allow so many people off; very few promotional opportunities or opportunities to learn new skills.

      1.0
      Nov 16, 2013

      Frontier is going downhill and doesn't care, doesn't even pretend to care.

      Fiber optic network technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      They used to be Verizon, who sold the call center to Frontier. everything went downhill from that point. I like Verizon.

      Cons

      Frontier is focussed like a laser on sales, if it isn't sales, it isn't important. Not looking to the future. just grabbing what it can. Union busting everywhere, layoffs all the time, and converting specialists into "universal reps" who are set up to fail.

      1.0
      Nov 16, 2013

      Unbelievably bad

      Regional sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discounts on telecom services and incumbent status. Nice rank and file employees.

      Cons

      They frequently pay commissions late or not at all Very political Revolving door Horrible customer service Continually cutting back due to declining revenue Many incompetent leaders and product managers

      Viewing 2278 - 2280 of 2,500 Reviews
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      Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.