Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 266 reviews)); "The pay is good and I love working with the public" ((in 260 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 158 reviews)); "company offers a good salary" ((in 37 reviews)); "Some great employees within the company who are very knowledgeable and do their job very well." ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad Upper Management." ((in 91 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training at all." ((in 49 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jan 10, 2013

Good people, tough industry

Manager

Recommend

CEO approval

Business Outlook

Pros

Great people on the front lines dealing with customers and sales. Freedom to operate how I see best. Little-to-no micromanaging.

Cons

Tough industry. Not much direction from corporate other than "revenue!" Need to see what the future holds in telecom.

3.0

Jan 10, 2013

Its tough but pay is ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good commission rates and reasonable amount of vacation days

Cons

very high sales goals that you need to hit before you earn commission. lack of quality training on products.

1.0

Jan 8, 2013

Working here is bad for your health

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good Benefits and good co workers (non management)

Cons

Management, No advancement, having to lie to customers on a daily basic

Viewing 2365 - 2367 of 2,500 Reviews

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Jobs at Frontier

Sales & Service Technician I