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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,500 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Aug 1, 2012

      good benefits, for now

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pay and benefits, for now, no idea what the new contract will bring.

      Cons

      systems are so old and out dated that improvement to services for customers is almost impossible.

      2.0
      Jul 30, 2012

      Shady and Non-communication

      Universal sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fellow employees are great to learn and work with.

      Cons

      They say "customer first" what they mean is "sell sell sell" to old ladies who can't afford the services and at any cost. It's a two faced company that says they care about their employees and customers when they'll strip you of your dignity and last dime. "Union" environment where the union sits back and watches and just takes your dues.

      1.0
      Jul 27, 2012

      Management

      Area manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      good to local community, looks out for charity

      Cons

      politics heavy and no concern for customer service

      Viewing 2407 - 2409 of 2,500 Reviews
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      Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.