Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 272 reviews)); "Good benefits for employees and family" ((in 254 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 154 reviews)); "company offers a good salary" ((in 42 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 48 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

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Frontier

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Feb 9, 2016

TSR

Tsr

Recommend

CEO approval

Business Outlook

Pros

High Salary,nice environment and very accessible

Cons

Graveyard shift, cancel sign in bonus

1.0

Sep 22, 2013

A fairy tale reminiscent of the emperors new clothes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some committed people, who work hard and do their best under very difficult circumstances.

Cons

It is a Culture of fear. Do NOT ever cross or even suggest a different opinion outside the company line to the CEO or ANY of the Friends of Maggie aka FOM's, or the " senior leadership team" you do so and you will be shown the door. .there is a lot of mistrust and back stabbing and you better understand the back door politics there is a lot of do what I say and not what I do. Expect to be told things like I pay for your cell phone so I expect you to pick up immediately 24/7. You will be judged on how you look and what you wear. Despite women at the top, not friendly to women and definitely not friendly to minorities.

3.0

Jan 10, 2013

Its tough but pay is ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good commission rates and reasonable amount of vacation days

Cons

very high sales goals that you need to hit before you earn commission. lack of quality training on products.

Viewing 2476 - 2478 of 2,500 Reviews

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Jobs at Frontier