Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 266 reviews)); "Good pay and every Tuesday all of management disappear for 3" ((in 264 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 164 reviews)); "company offers a good salary" ((in 41 reviews)); "Great atmosphere and culture in the offices" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 154 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 61 reviews)); "No training on technology or on the systems." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 42 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(833 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (833 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

833 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Apr 18, 2025

Decent

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

Great pay, excellent insurance, flexible work schedule,

Cons

Bad structure, poor customer service, lack of leadership

Frontier Response

1y

We’re so glad to hear you’ve enjoyed the benefits offered. We aim to ensure all employees feel valued. Thank you for taking the time to share!

3.0

Apr 10, 2025

Will soon be Verizon again

Lineworker

Recommend

CEO approval

Business Outlook

Pros

Union for a lot of us techs. Some of the fastest fiber optic service available.

Cons

Benefits have beeb eroded over the years; such as: -Pay has been eroded; at one point it was frozen for three years. Our raises are a behind others in the industry. -Lost our bonuses completely -Pay more for our medical -The number of employees have dwindled down.

Frontier Response

1y

Thank you for letting us know about your experience. We note and appreciate your feedback as it helps us work toward a better future. Please know you can contact FrontierCareersFeedback@ftr.com to leave additional feedback. Thank you.

3.0

Apr 9, 2025

Has come along since the transition

Consumer sales consultant

Recommend

CEO approval

Business Outlook

Pros

Good compensation offers 401k match PTO

Cons

Frequent changes No transparency Has downsized a lot

Frontier Response

1y

Thank you for letting us know about your experience. We note and appreciate your feedback as it helps us work toward a better future. Please know you can contact FrontierCareersFeedback@ftr.com to leave additional feedback. Thank you.

Viewing 25 - 27 of 833 Reviews

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Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Decent

Will soon be Verizon again

Has come along since the transition

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