Frost Bank reviews

4.2

83% would recommend to a friend

(897 total reviews)
avatar

Phillip Green

94% approve of CEO

87% positive business outlook

Frost Bank has an employee rating of 4.2 out of 5 stars, based on 897 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Frost Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

897 reviews
1.0
Oct 23, 2023

Not worth it

Recommend
CEO approval
Business Outlook

Pros

- Pay is decent and people are helpful

Cons

- Long work hours - No room for growth - Vacation time won’t get approved - Promotion is based on race and nepotism at all aspects *Check organization on LinkedIn if you want to see “diversity”

3.0
Aug 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Great pay, benefits and hours

Cons

Frost's systems and processes are completely outdated. Everything is still done on paper and the company as a whole does not utilize electronic signatures in any way. Employees are clicked up based on tenure and managers play favorites. There is absolutely no consistency in how accounts are opened and Frost opens itself up for fraud based on it's check availability policies. Managers are required to run 2 branches which often spreads them thin and causes extra stress for bankers/tellers needing immediate assistance.

3.0
Dec 19, 2022

High rate of favoritism & preferred promotions

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generally good company, improvements with Green as CEO

Cons

Managers play favorites and know who is being promoted irregardless of work ethic and quality, no regard for family-work balance, management prefers someone with no family commitments or life outside of work hours, HR has high rate of turn over and lacks basic communication skills - meaning no communication internally, no assistance with trying to advance career

Viewing 31 - 33 of 897 Reviews

Glassdoor has 963 Frost Bank reviews submitted anonymously by Frost Bank employees. Read employee reviews and ratings on Glassdoor to decide if Frost Bank is right for you.