G.E.H.A reviews

Over time, GEHA lost the family feeling & employees were just a number. Employee benefits were reduced. New upper management had high turnover, micromanaged, had meetings to plan meetings about nothing. Didn’t bother to learn how to process claims when they came to the company, yet made new guidelines/policies for claims processing that never worked. Outsourced work & claim processing quality gone, errors made more work for original employees. Members very upset with how their claims have been handled & I don’t blame them

Micromanaged to the extreme!! Management has zero management skills, a lot of drama, poor on the job training and set up to fail!