Is GEICO a good company to work for as a Auto Service Representative?

Auto Service Representative professionals working at GEICO have rated their employer with 2.4 out of 5 stars in 529 Glassdoor reviews. This is a lower than average score with the overall rating of GEICO employees being 2.7 out of 5 stars. Search open Auto Service Representative Jobs at GEICO now and start preparing for your job interview by browsing frequently asked Auto Service Representative interview questions at GEICO .

Does GEICO pay Auto Service Representative employees well?

Auto Service Representative professionals rate their compensation and benefits at GEICO with 3.1 out of 5 stars based on 529 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Auto Service Representative salaries at GEICO.

How happy are Auto Service Representative professionals working at GEICO?

15% of Auto Service Representative employees at GEICO would recommend their employer to a friend. This rating has increased by 38% in the past 12 months. Auto Service Representative professionals have also rated GEICO with a 2.1 rating for work-life-balance, 3.1 rating for diversity and inclusion, 1.7 rating for culture and values and 2.2 rating for career opportunities.

What are the top reviewed jobs at GEICO?

Customer Service Representative (1160) , Claims Adjuster (726) , Auto Damage Adjuster (462) , Insurance Agent (319) , Sales Representative (303) , Supervisor (223) , Claims Representative (221) , Sales Associate (207) , Claims Specialist (178) , Insurance Sales Agent (176) , Claims Service Representative (170) , Customer Service Representative (CSR) (167) , Licensed Insurance Agent (132) , Claims Supervisor (120) , Software Engineer (103)

What are the pros of working at GEICO according to real employee reviews?

"Great benefits and when you weren't on a call you didn't have to do much" ((in 1594 reviews)); "Good pay... but it's meant to incentivize you to ultimately take their underwhelming internship and eventual job offer." ((in 1556 reviews)); "Great training if you want a job that is consistently busy this is a place for you" ((in 477 reviews)); "GEICO has always hired great people and I thoroughly enjoyed working with everyone I did there." ((in 440 reviews)); "Flexible schedule work from home sometimes" ((in 219 reviews))

What are the cons of working at GEICO according to real employee reviews?

"Poor management and over bearing" ((in 731 reviews)); "There is no work life balance and they don't care about their employees at all." ((in 374 reviews)); "Getting a good supervisor (which there is almost NO wasy to control) will make or break your career." ((in 287 reviews)); "Upper management do NOT care about you and will make your life miserable." ((in 226 reviews)); "Bad managers ruin the experience" ((in 189 reviews))

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GEICO

GEICO Auto Service Representative reviews

2.4

15% would recommend to a friend

(529 total reviews)

Nancy L. Pierce

Not enough data to show CEO approval

21% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.1

Compensation and benefits

2.2

Career opportunities

2.1

Work/Life balance

1.8

Senior management

1.7

Culture & values

Auto Service Representative employees have rated GEICO with 2.4 out of 5 stars, based on 529 company reviews on Glassdoor. This indicates that most Auto Service Representative professionals have an average working experience there. GEICO is rated 34% below average by Auto Service Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

529 reviews

5.0

Oct 23, 2025

Great Place to Learn the Game

Auto damage adjuster

Recommend

CEO approval

Business Outlook

Pros

Competitive entry salary, possible to work from home, very good first corporate job

Cons

Engagement and hard work are not enough. Your performance is only as good as the claims your management assigns you to administrate. Be sweet!

1.0

Oct 22, 2025

Just don't

Auto damage adjuster

Recommend

CEO approval

Business Outlook

Pros

Pay ( until you get maxxed out

Cons

everything They over work you. A workload enough for 2-3 people. They pit you against everyone else, So it doesn't matter if you are meeting the company metric requirements, because if there's another team doing more than you, then you don't get rewarded. They don't care about you or the customers.

1.0

Sep 4, 2025

They hate you

Auto damage adjuster

Recommend

CEO approval

Business Outlook

Pros

Good pay good PTO not much else

Cons

They will look for any reason to get rid of you.

Viewing 13 - 15 of 529 Reviews

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GEICO Auto Service Representative reviews

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Great Place to Learn the Game

Just don't

They hate you

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