GEICO reviews

2.7

25% would recommend to a friend

(12,717 total reviews)
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Nancy L. Pierce

50% approve of CEO

24% positive business outlook

GEICO has an employee rating of 2.7 out of 5 stars, based on 12,717 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

13K reviews
3.0
Sep 30, 2025

showing its age

Recommend
CEO approval
Business Outlook

Pros

Established company, good employee resources,

Cons

Bureaucracy, outdated systems and processes

3.0
Sep 30, 2025

Never Good Enough

Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are good, with hybrid and remote work opportunities available. Decent employee activities.

Cons

Inconsistent management, what's great one week is considered poor the next. Metrics are tough when you are dealing with customers with a lot of different problems to take care of or very angry customers. Geico wants you to keep them happy but they want you to cut them off ("one and done"- take care of their one problem and get them off the phone) and still get excellent surveys.

2.0
Sep 29, 2025
Recommend
CEO approval
Business Outlook

Pros

My team is awesome and keep me sane through the day.

Cons

Managers and above set unrealistic expectations leading to massive improper claims handling.

Viewing 439 - 441 of 12,717 Reviews

Glassdoor has 13,253 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.