Inept management
Very old school managers who have been around forever are killing the company
Low pay in a lot of areas for the amount of work they push on people
Don't understand the new growing work force, think that everyone needs to be at a desk
Doesn't understand a mobile work force nor how to properly motivate a younger workforce
They keep putting people through the grinder while avoiding actual fixes to the problems
Very slow to change, they fight creativity at every turn and do a poor job of recruiting talent because the top individuals see that they can go work for places like Liberty Mutual or State Farm which are far more welcoming and technologically advanced so they leave.
They are good at treating grown adults like kids, don't respect adults to let them do their own work
Way Way to much micromanaging.