GEICO reviews

2.7

24% would recommend to a friend

(12,700 total reviews)
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Nancy L. Pierce

49% approve of CEO

24% positive business outlook

GEICO has an employee rating of 2.7 out of 5 stars, based on 12,700 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

13K reviews
2.0
Aug 18, 2009

Geico

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have to admit that i started at $14 an hour and it was easy to get to 18 dollars an hour within 18 months

Cons

Management lacks communication and job is tiresome and repetitive

1.0
Aug 14, 2009
Recommend
CEO approval
Business Outlook

Pros

GEICO, or more appropriately called by those of us who work here, "SLAVECo" has to be the worst employer and job that I have ever dealt with in my life. SLAVECo will interview you and smile, pat you on the back, shake your hand and love you all the way to training. Once training begins, it's like they've pushed you down a very high slide. You enjoy the ride until you hit bottom, face first into the dirt ... the actual job itself. Once you're on the floor you are expected to be an autonomous robot claims drone - read everything you say from a script that changes weekly, be careful how you conjugate your verbs! And dread the feared "A Call" when you get scored down for the pick of the week in mark downs. Wait until your Manager talks to you about why you arent meeting your goals - and you tell her that its because you dont know exactly what your goals are because they change every week. She'll look at you with her eyes bulged out of her head and tell you you should have got in in your email. Along with the 400 other pieces of garbage that pop up every day telling about free this or come and get something but that's only for the people who arent tied down to a phone and aren't even allowed a potty break without it counting against theire rating. SLAVECo is a horrible company. They treat their employees worse that dirt. Of course that is my opinion and my experience. RUN , do not walk away from applying for a job here!

Cons

Management ... Zero Respect for employees Management ... Unrealistic goals and expectations

2.0
Aug 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Honestly there are a few good reasons to work at GEICO. You actually get a check every other week, and they do offer health insurance. You earn paid vacation and it is easy to get to and from work, very conviently located, at least the Buffalo office is.

Cons

The abysmal level of respect that you receive as a rank and file employee is absolutely dumbfounding, sometimes it just leaves me scratching my head thinking are these people for real? Every aspect of your daily actions you take to complete your job are measured and compared to the floor as a whole. Now in a perfect world where every interaction with the customer and every automobile accident is identical, this system might actually work-unfortunately this is not the world in which we live and work. Every situation has some familiarity to it, but also is unique in many ways. If the policyholder is not upset they had an accident or struck a deer do I really need to gush on and on about how sorry I am to hear about their accident? Does the customer in this instance care if I am sorry to hear that? It would drive me to distraction if I was the customer. As a customer of many companies myself I only want to be taken care of by the Company in an efficient and understanding manner, treat me with respect and do not squander my time-it is after all my time.

Viewing 12628 - 12630 of 12,700 Reviews

Glassdoor has 13,236 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.