GEICO reviews

2.7

24% would recommend to a friend

(12,701 total reviews)
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Nancy L. Pierce

50% approve of CEO

24% positive business outlook

GEICO has an employee rating of 2.7 out of 5 stars, based on 12,701 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

13K reviews
2.0
Mar 13, 2026

Downward spiral

Recommend
CEO approval
Business Outlook

Pros

Flexible work from home options Inbound sales

Cons

Terrible technology. Applications and systems rarely work correctly, reports are rarely accurate and network disruptions happen regularly, yet sales agents are still accountable to closing/efficiency and selling metrics that don't take these factors into account. Poor pay structure. Management doesn't care about people anymore. They used to say when something changed "We will do what's best for the associate", but that is no longer the case. Seem to be trying to manage people out, and give poor performance ratings to avoid giving raises or bonuses.

4.0
Mar 13, 2026

Decent

Recommend
CEO approval
Business Outlook

Pros

Good people Kind of interesting work

Cons

Needs better benefits and competitive pay

1.0
Mar 12, 2026

Most stressful job ever

Recommend
CEO approval
Business Outlook

Pros

Not really that many pros. If I had to pick one I would say pay, or work from home if you enjoy that.

Cons

A company that will not train you properly but expect you to know everything and throw you into the field right away. If you’re lucky enough to be on a good team, you can communicate with your team to help. That is not always the case. Get ready to have everything blamed on you, and get ready to have constant arguments with customers/ shops on what GEICO wants to price their repairs at. GEICO is extremely out of touch with what things cost, and what their front line employees go through. I would be stressed about claims I had before, during, and after my shift. All of my weekends were filled with stressing about what needed to be completed the next day. Not the job for you unless you like extreme stress, and heavy workloads with programs that are constantly changing.

Viewing 133 - 135 of 12,701 Reviews

Glassdoor has 13,237 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.