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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (722 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 722 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      722 reviews
      5.0
      May 1, 2022

      Amazing work and culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture Management Time management Work life balance Work

      Cons

      Process needs to be better

      3.0
      Apr 29, 2022

      Managing the Customer success team

      Manager of customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      The core values of the company are so nice. Most of the employees try to embody those

      Cons

      Pay parity is not maintained and a lot of work level pressure is created

      1.0
      Apr 11, 2022

      Micromanagement at its peak

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wednesday Lunches, Quarterly Gifts, Health Insurance, Good compensation, The good learning curve for beginners

      Cons

      - A lot of micromanagement. - Management is enforcing everyone to come to the office (no hybrid or WFH) option. - Managers expect you to be in the office for at least 9 hours. - No work-life balance. - Typical corporate environment / No open culture.

      avatar
      Gainsight Response
      4y
      Feedback is a gift, Thank you for sharing your inputs and advice. I do want to clarify a few points, We are not forcing anyone to come to the office. In the future, we do plan to ask people to come to the office for a portion of each week -- so very much a hybrid option. I am also surprised to hear you say that there is no work-life balance. We go an extra mile to even provide monthly recharge days. Of course, each person's experience can be different so I respect your feelings.
      Viewing 391 - 393 of 722 Reviews
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      ReviewsGainsight reviews

      Glassdoor has 752 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.