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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (721 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      721 reviews
      5.0
      Jan 28, 2022

      Manager

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love to work with Gainsight

      Cons

      Nothing specific currently with Organization.

      4.0
      Jan 27, 2022

      Gainsight is fantastic and I try to recruit all of my friends to come work here

      Solutions architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Our CEO, Nick Mehta. - Positive, inclusive, and forward-thinking culture - Engineers move quickly to resolve bugs AND feature improvements - Great managers all around - Teams work together and are supportive of one another - We truly believe in the values we promote (and they're all great values!) - Compensation is great (was able to make a large jump in pay by joining Gainsight) - Wonderful benefits

      Cons

      When I joined, the internal training for the product I work with was somewhat non-existent (mostly read through customer-facing documentation and follow customer-facing guides). Though, having the ability to watch customer-facing training was very helpful in learning talk tracks (we record all calls here); it can be just a bit time-consuming to learn through this method. Upside to this con: Real effort is being made to improve upon the training resources for future hires.

      5.0
      Jan 25, 2022

      Fun fun fun

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for.

      Cons

      Being virtual has its own pros/cons

      Viewing 490 - 492 of 721 Reviews
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      Glassdoor has 751 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.