Gainsight reviews

4.1

81% would recommend to a friend

(721 total reviews)
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Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

721 reviews
3.0
Oct 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Management is good and provides help whenever required

Cons

In my current role since team size is less and work is more have to invest personal time as well.

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Gainsight Response
4y
Thanks for the input. And thank you for helping out. We want to be sure to prevent teammate burnout by addressing the cause(s) e.g. increasing team size or reducing work friction. If you have specific feedback or advice, we want to hear. Use the communication route that works best for you, e.g. during your 1:1, at a roundtable, or through your teammate success partners. :-)
4.0
Oct 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Team mates are helping and Learning is continuous

Cons

Some of the team lacks in providing required recognition

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Gainsight Response
4y
Thank you so much for your post and your contribution. -Karl
5.0
Oct 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Great culture, great people, great tooling and easy-to-communicate value proposition in the CS software market. Also like to promote internally.

Cons

Honestly struggling to think of something...No champagne on tap? Didn't get a butler maybe?

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Gainsight Response
4y
Just read your review. Send me your address and I'll make sure the butler shows up at your doorstep. HA HA. Seriously thanks for sharing.
Viewing 532 - 534 of 721 Reviews

Glassdoor has 751 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.