Gainsight reviews

4.1

81% would recommend to a friend

(720 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

720 reviews
5.0
Mar 17, 2022

Dream Employer

Recommend
CEO approval
Business Outlook

Pros

Trusts, Empowers and Delights you as a knowledgeable professional. Surprises you with transparency and FUN! And the pay is fair. Gainsight as you know is leading the charge in the Customer Success revolution, so makes a lot of sense!

Cons

No Cons really to share.

avatar
Gainsight Response
4y
Thanks for your post and for your terrific contribution.
5.0
Mar 17, 2022
Recommend
CEO approval
Business Outlook

Pros

- Good Culture. - Values are followed and not just preached. - Autonomy at work and ability to drive your vision.

Cons

Work timings are "flexible" but at times very long. Resources can be crunched at times. Processes are in flux

avatar
Gainsight Response
4y
Thanks a lot for posting your review. I appreciate your input and contribution!
Viewing 637 - 639 of 720 Reviews

Glassdoor has 750 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.