Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (35) , Associate Software Engineer (22) , Solutions Architect (14) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 110 reviews)); "Work life balance is good" ((in 74 reviews)); "Great people and teams" ((in 44 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 39 reviews)); "Good work culture" ((in 36 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 19 reviews)); "There’s limited internal growth, and layoffs happen every quarter." ((in 10 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

Gainsight reviews

4.1

81% would recommend to a friend

(719 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Reviews by job title

719 reviews

5.0

Aug 18, 2018

Good company to work, required few things to become great

Technology lead

Recommend

CEO approval

Business Outlook

Pros

Good and Passionate Management, Excellent and passionate CEO, very humble and easily accessible CTO, Work is good, will get opportunity to learn lots of new things, Highly paced work environment, Lots of stuff in pantry to eat and drink, Frequent outings, You get to see lots of passionate and knowledgeable engineers who put every possible effort to make company great

Cons

I would say these are not cons, but few improvements which can make company great. Sometimes I don't understand the role of few mid level managers in the company, I don't see any creativity from them, please try to be little creative and proactive. There are lots and lots of very passionate people in engineering team, try to utilize their full capabilities. Compensation is good but not great (Please try to compete with great companies).

3.0

Aug 11, 2018

Software Engg

Senior software engginer

Recommend

CEO approval

Business Outlook

Pros

EXcellent CEO + CPO. Both share their vision and weekly updates which keeps the company moving. Please continue to share the good work.

Cons

IND management is not good at all. People are rude and do not do their jobs. HR is not upto the mark. ALways talks about plays and forces ppl to buy ticket. country head is also rude. i approached him multiple times bt he acted as if what a sin I have done. he screams on the floor. this is what made me part my ways from the company. during my exit, policies where not clear. god knows what kind of draw back they plan to employees to fail. all useless people siting in HR + recruitments.

Gainsight Response

7y

I am sorry to hear about your negative experience at Gainsight. As you know, we have a strong set of values we strive to apply and live by. In this case we seem to have failed you. Thanks for sharing your concerns; we take them seriously. Best of luck in your new endeavor. I am not aware (and have not been previously told) that I raise my voice, but if it appeared that way to you, please accept my sincere apology. Regards.

4.0

Aug 11, 2018

Sales Development Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company with amazing culture!

Cons

Misalignment between SDR's and AE's. Conflicting goals and performance metrics.

Gainsight Response

7y

Thanks for the feedback. Sales Development is a tough job, so its great to hear your positivity about your career at Gainsight. SDRs are such a critical part of what we do to win together. SDR and AE alignment is something we continually strive to get right, and we can improve further in this area. This is something we plan to address during our upcoming sales offsite and always welcome feedback on how we can improve. We also will be refreshing the AE/SDR partnership process in the coming weeks to put this item more into focus. Really appreciate the feedback.

Viewing 649 - 651 of 719 Reviews

Gainsight

Gainsight reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company to work, required few things to become great

Software Engg

Sales Development Representative

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