Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (36) , Associate Software Engineer (22) , Solutions Architect (15) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 107 reviews)); "Work life balance is good" ((in 75 reviews)); "Truly great people that always do the right thing." ((in 43 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 40 reviews)); "Good work culture" ((in 37 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 18 reviews)); "There’s limited internal growth, and layoffs happen every quarter." ((in 8 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

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Gainsight

Gainsight reviews

4.1

81% would recommend to a friend

(721 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

721 reviews

4.0

Aug 11, 2021

Great culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture and teammates. Some will go the extra mile to help while some won't which is normal Thoughtful CEO and leadership Amazing healthcare benefits and unlimited PTO

Cons

Intense workload... most has their main job and several side projects They need to hire more CSMs as they are burdened with too much work and have enough on their plates No 401k match Requiring CSAT exam seems to be more of a burden especially when trying to hire diverse talent

Gainsight Response

Thank you for sharing this valid input

5.0

Jul 13, 2021

Best Company I have worked for

Solutions consultant

Recommend

CEO approval

Business Outlook

Pros

- Work from home forever - Product that has a real big need (Important if you are a part of any sales function) -Leaders in the Marketplace - Friendly coworkers who are there to help - Ability to explore other opportunities internally -No office drama or politics (at least none I'm aware of) - lunch, gym and internet stipend (remote) -Great Health Insurance

Cons

work - not really a con but the company is trying to launch into the moon. It hasn't caused me to work any excessive amount but I also put my work in every day.

Gainsight Response

Thanks so much! -Nick

5.0

Jun 14, 2021

Great company in an interesting and growing segment of B2B

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They prioritize their culture, provide direct access to the executive team, and have a lot of really enthusiastic and committed team members across the entire organization

Cons

Speaking only about my experience, but there has been a LOT of change happening in my part of the organization. We are hiring a ton to get more resources, but at times we're having folks stretch to handle a TON of stuff while we work to fill some gaps. Also, be ready to own your role. Usually in a good way (high trust / expectations), but it can be a challenge to those needing more exact direction and hand-holding at all times.

Gainsight Response

Thanks for sharing this input and I think it reflects our current state well! Nick

Viewing 118 - 120 of 721 Reviews