Gainsight reviews

4.1

81% would recommend to a friend

(721 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

721 reviews
5.0
Aug 5, 2024

Great Human First Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Competitive Pay - Unlimited PTO - Recharge Days - Industry leader

Cons

The same uncertainties that face all SaaS companies

5.0
Jul 31, 2024

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture and values are unmatched. It is wonderful to see what you hear come to life in a company.

Cons

The market has been tough but I think the company has a good plan to move forward and continue to achieve success.

5.0
Jul 29, 2024

Redefining itself without losing the most important parts of its culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The organization has excellent values that people truly live by and genuinely care about their employees. It consists of talented, smart, and motivated individuals. The company remains genuinely "human-first" and stays true to this principle even in a challenging market.

Cons

Some misunderstand "human-first" as an excuse to avoid difficult conversations, leading to confusion about its true meaning. While the organization is working to address this and is moving in the right direction, there's still an internal disconnect about what "human-first" means and how it relates to business success.

Viewing 154 - 156 of 721 Reviews

Glassdoor has 751 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.