Is Gallagher a good company to work for as a Client Service Manager II?

Client Service Manager II professionals working at Gallagher have rated their employer with 3.2 out of 5 stars in 155 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Service Manager II Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Service Manager II interview questions at Gallagher .

Does Gallagher pay Client Service Manager II employees well?

Client Service Manager II professionals rate their compensation and benefits at Gallagher with 3.1 out of 5 stars based on 155 anonymously submitted employee reviews. This is 3.3% better than the company average rating for salary and benefits. Find out more about Client Service Manager II salaries at Gallagher.

How happy are Client Service Manager II professionals working at Gallagher?

39% of Client Service Manager II employees at Gallagher would recommend their employer to a friend. This rating has decreased by 37% in the past 12 months. Client Service Manager II professionals have also rated Gallagher with a 3.0 rating for work-life-balance, 3.1 rating for diversity and inclusion, 3.0 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (123) , Client Services Manager (108) , Analyst (101) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (68) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Great people that are in the same boat and most are willing to help you however they can." ((in 314 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 224 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 200 reviews)); "Flexible work from home" ((in 158 reviews)); "Great team and atmosphere." ((in 111 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Salaries are low and it’s difficult to get raises" ((in 280 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 213 reviews)); "got canceled and no training or experience received" ((in 120 reviews)); "Management boasts about the Gallagher Way yet these same managers do not abide by the tenets." ((in 78 reviews)); "Very less pay and no bonus and no other perks" ((in 68 reviews))

Gallagher Client Service Manager II reviews

3.2

39% would recommend to a friend

(155 total reviews)

J. Patrick Gallagher Jr.

77% approve of CEO

36% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.1

Compensation and benefits

3.0

Culture & values

3.0

Work/Life balance

2.9

Career opportunities

2.7

Senior management

Client Service Manager II employees have rated Gallagher with 3.2 out of 5 stars, based on 155 company reviews on Glassdoor. This indicates that most Client Service Manager II professionals have a good working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Manager II professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

155 reviews

3.0

Aug 11, 2025

Little money, poor management

Account manager

Recommend

CEO approval

Business Outlook

Pros

There is room for internal growth but the pay scales are very limited.

Cons

Alot to unpack but fundamental not enough boots on the front lines with to many captains lots of workflow, red tape. But no actual work oversights.

Gallagher Response

10mo

Thank you for bringing this to our attention. We’re truly sorry to hear about your experience, this is not the type of environment we strive to create, nor does it reflects the values of the Gallagher Way. Your insights help us grow, and continue building a better workplace for all.

3.0

Aug 5, 2025

Potential but stressful

Account manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility Great manager WFH Nice clients

Cons

Bonuses Stressful Heavy workload Lots of turn over

Gallagher Response

10mo

Thank you for your feedback. Your insights help us grow and continue building a better workplace for all.

1.0

Aug 5, 2025

Not for me

Account manager

Recommend

CEO approval

Business Outlook

Pros

Hybrid work is available - ok

Cons

Everything else is absolutely horrible

Gallagher Response

10mo

Thank you for bringing this to our attention. We’re truly sorry to hear about your experience, this is not the type of environment we strive to create, nor does it reflects the values of the Gallagher Way. Your insights help us grow, and continue building a better workplace for all.

Viewing 13 - 15 of 155 Reviews

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Gallagher Client Service Manager II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Little money, poor management

Potential but stressful

Not for me

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