Is Gallagher a good company to work for as a Resolution Associate II?

Resolution Associate II professionals working at Gallagher have rated their employer with 2.7 out of 5 stars in 153 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Resolution Associate II Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Resolution Associate II interview questions at Gallagher .

Does Gallagher pay Resolution Associate II employees well?

Resolution Associate II professionals rate their compensation and benefits at Gallagher with 3.1 out of 5 stars based on 153 anonymously submitted employee reviews. This is 3.3% better than the company average rating for salary and benefits. Find out more about Resolution Associate II salaries at Gallagher.

How happy are Resolution Associate II professionals working at Gallagher?

30% of Resolution Associate II employees at Gallagher would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Resolution Associate II professionals have also rated Gallagher with a 2.2 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.2 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (122) , Client Services Manager (107) , Analyst (101) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (68) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Worked in several areas of the company and my co workers were really great people." ((in 320 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 213 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 192 reviews)); "Remote work from home is a plus" ((in 161 reviews)); "Great team and atmosphere." ((in 118 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Low salary compared to many other firms Timing and calculation of raises for non" ((in 279 reviews)); "low pay compared to other brokers" ((in 251 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 220 reviews)); "got canceled and no training or experience received" ((in 121 reviews)); "Management boasts about the Gallagher Way yet these same managers do not abide by the tenets." ((in 81 reviews))

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Gallagher

Gallagher Resolution Associate II reviews

2.7

30% would recommend to a friend

(153 total reviews)

J. Patrick Gallagher Jr.

44% approve of CEO

21% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

2.2

Work/Life balance

Resolution Associate II employees have rated Gallagher with 2.7 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Resolution Associate II professionals have an average working experience there. Gallagher is rated 25% below average by Resolution Associate II professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

153 reviews

4.0

Jun 29, 2026

Great team and pay, but unrealistic client expectations

Senior resolution manager

Recommend

CEO approval

Business Outlook

Pros

Great team Competitive pay Great benefits

Cons

Unmanageable pending and expectations with clients

3.0

Jun 7, 2026

Job security but complex processes to navigate

Resolution manager

Recommend

CEO approval

Business Outlook

Pros

Job security. Claims are always being filed.

Cons

A lot of processes and changes, once you really learn the process.

2.0

Jun 2, 2026

Remote work benefits overshadowed by high turnover and stagnation

Resolution specialist

Recommend

CEO approval

Business Outlook

Pros

Remote work from home is a plus

Cons

No room for growth, high turnover, high pending count

Viewing 1 - 3 of 153 Reviews

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Gallagher Resolution Associate II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great team and pay, but unrealistic client expectations

Job security but complex processes to navigate

Remote work benefits overshadowed by high turnover and stagnation

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