Strong skills gained but stressful and low pay
Pros
* Fast-paced environment that built strong multitasking and customer service skills * Learned how to handle high-volume traffic during game launches and holidays * Gained experience explaining products and making recommendations to different types of customers * Team-oriented culture with coworkers who were easy to collaborate with * Early exposure to sales metrics and performance goals
Cons
* Heavy focus on upselling memberships and add-ons could feel pushy at times * Inconsistent hours, especially outside of peak seasons * Busy periods (like console launches) could get stressful with limited staffing * Pay was on the lower end compared to workload expectations * Dealing with occasional difficult customers, especially around returns or trade-in values
