Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
avatar

Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jun 23, 2018

Assistant Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The great relationships you build with your customers and associates

Cons

Poor training by upper management, unfairness and they are bullies.

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Gap Response
8y
We love hearing your comments on working with customers; we mean it when we say we’re “customer-obsessed"! In regards to your feedback about training, we believe in setting all of our employees up for success. We take this to heart and are committed to offering plenty of resources for employees at all levels to help them improve their skills.
2.0
Jun 20, 2018

The future doesn't seem so bright

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount, community focus, working relationships

Cons

Unfortunately the pros are not going to make the brand successful. Feels like a frantic daily effort with constant change to find what will work to save the brand and keep the customers.

2.0
Jan 5, 2018

Assistant Manager

Recommend
CEO approval
Business Outlook

Pros

Good benefits and time off after you put the time in, but the pay was horrible so in the end it doesn't matter.

Cons

Very stressful work environment. Pressure about getting customers to open Gap cards. Pay is not worth all that you have to do. Always working night and weekends, no life. Have to go in even when there is a state of emergency snow storm.

Viewing 97 - 99 of 10,069 Reviews

Glassdoor has 10,681 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.