Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Sep 2, 2009

Customer Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The customer representatives were very supportive of each other. The 3 managers of the store branch were easy to talk to.

Cons

There were many seasonal/ temporary workers, which made bonding with other employees tricky at times. Early morning shipments helped as a bonding activity.

3.0
Aug 13, 2009
Recommend
CEO approval
Business Outlook

Pros

Gap is a well respected name in the apparel industry producing great products that are in demand by consumers. Thank You Patrick Robinson for giving us styles that are easy to sell. The employee discount is quite generous and you can wear jeans to work!!

Cons

Stores operate with high levels of workload often without timely or consistent direction. Finding a balance between brand tasking and customer service is quite difficult at times. Doing more work with less payroll is the expectation, which is often an unrealistic goal. This results in salaried managers putting in WAY more hours than required and still coming up short on results. Work / life balance is a tough one to accomplish in this environment, so if you enjoy "living to work" instead of "working to live" then this is the management position for you.

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Glassdoor has 10,681 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.