Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Mar 21, 2009
Recommend
CEO approval
Business Outlook

Pros

The merchandise discount is phenomenal across all company brands (Gap, Old Navy, Banana Republic). The employees and management are generally kind and willing to listen, however are often busy and frown on fraternizing in the workplace.

Cons

Late closing hours, early opening hours, gossipy coworkers.

4.0
Mar 11, 2009
Recommend
CEO approval
Business Outlook

Pros

Friendly employees, pleasant work atmosphere-while jamming to current music, excellent merchandise discount including sister brand stores: Old Navy & Banana Republic, good balance of work and life, on the job training with emphasis placed on customer service to all patrons, opportunities to learn new skills and grow.

Cons

Store sales floor up-keep could falter and be messy especially during Christmas shopping season due to low hours available for payroll. Not the best job choice for anyone who cannot maintain store appearance standards (neat piles, items placed where they belong) and put things back and away for people trying items on in the dressing rooms.

4.0
Mar 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Unlike employees at many other retail stores, persons working at the Gap will only have an on-call time at the end of regularly scheduled hours. Also, management is required to inform you of your on-call status well before you are scheduled to leave. The Gap offers a great discount program that includes percentages off at Bannana Republic, Old Navy and Piperlime.Com. They also offer monthly coupons for employees to get new items for a very, very low pricce.

Cons

The visual standards are very high, so if you don't like to be detailed this is not the store for you! The managers will not hold you over your regularly scheduled time, but they may ask if you can stay until the store has been perfected. If you are scheduled late at night or early in the morning, be prepared to do a lot of straightening and stocking!

Viewing 9988 - 9990 of 10,069 Reviews

Glassdoor has 10,681 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.