Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
avatar

Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Dec 17, 2015

Cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer very good pay for the job being done, they offer very flexible scheduling and offer good hours.

Cons

They employee a lot of people so, at times, there can be a lot of competition for more hours and it can be boring on slow days, but that is for any job. Also, the higher ups tend to be disrespectful toward the lower employees.

3.0
Dec 16, 2015
Recommend
CEO approval
Business Outlook

Pros

The people and the culture. Genuinely open, family friendly and relentlessly positive. I've never worked for a company so invested in what their people bring to the role. The company also encourages (and gets wide participation from its employees) in voluntary work in the community and I've been surprised how much I've enjoyed that aspect to working there. I'm genuinely a better person for having worked there.

Cons

For many, agile at Gap is at best a prescriptive set of tasks to be performed rather than something that is genuinely adaptive. Transient project teams with heavy contractor:FTE ratios mean that the emphasis is too often to design for the immediate task and the minimum viable employee.

2.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

A lot of really nice people work here. HQ is great with nice cafeteria and good benefits for employees.

Cons

Revolving door for many upper-level management positions. The talk is great but there is no stability in the organizations. Confusing goal changes each year with lower to mid-management trying to appease Sr. Directors and above. Teams creating never-ending reports, dashboards and presentation decks for upper management.

Viewing 124 - 126 of 10,069 Reviews

Glassdoor has 10,682 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.