Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

- The team is incredibly kind, and very welcoming. - Direction from managers is often clear and easy to understand. - Employee discount is very appreciated.

Cons

- Far too great of an emphasis on the credit card. To the point of telling customers just looking on the floor or in the dressing rooms. It is in my opinion encouraged by the company to almost harrass the customers about it just to drive up applications. - Upper management is unclear and often less than helpful. - Favouritism is rife and blatent. Often goes unpunished.

2.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Timely, money, hours, pay. The coworkers

Cons

Vacation, breaks, customers, they have the worst scheduling

Viewing 127 - 129 of 10,069 Reviews

Glassdoor has 10,682 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.