Gap reviews

3.8

70% would recommend to a friend

(10,072 total reviews)
avatar

Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,072 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Oct 22, 2025

Good management

Recommend
CEO approval
Business Outlook

Pros

Managers are lenient with scheduling

Cons

Talking to customers is draining.

2.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Cool discount and diverse workforce

Cons

Only cared about pushing credit cards and that feels awful when the only people applying are the ones that shouldn't be opening credit cards.

5.0
Oct 21, 2025

Retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s retail. Has pros and cons.

Cons

Messy customers, but that’s everywhere.

Viewing 190 - 192 of 10,072 Reviews

Glassdoor has 10,685 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.