No reimbursement for travel unless over 30 miles
No equipment/tools provided
No reimbursement for tools/equipment
Lack of good information/manuals for troubleshooting
Charge customers (mostly retired old people) ridiculous prices while paying techs very little
Sells customers computers/products at marked up prices
Encourages techs to fish for more time so they charge customers more
Bad idea for customers to provide this company with their credit card info
It's very inconvenient for techs. You may get a job for an hour, have to go home and wait for 2 hours, then visit another customer. To make it worse, you are not reimbursed for travel most of the time. In addition, you might only be notified of an assignment a few hours in advance.