Geisinger reviews

geisinger health insurance has a 500 deductible, forces you to use mail order for prescriptions, company discriminates against smokers, will not employee smokers. HR representatives are not availabe and do not respond to your questions. HR department makes decision about punishments/suspensions or warnings without speaking to you at all. CPSL schedulers have very difficult jobs because office staff refuse to answer telephone calls to assist patients with symptoms, med issue or other problems. The patients have extremely high hold times and are angry when they get to the schedulers, putting a lot of pressure on the scheduler to have a decent call. I have had numerous callers with serious symptoms and could not get nurses to answer the phone. The nurses would pick up the phone and hang up on us. We told management about this issue but nothing was ever done about it. There is no communication within the organization itself. I took an entry level job in the hopes to branch out to a better job but I did not make it that far.

Not valued. The business units do not understand the cost of running IT, they see it as a hindrance to doing business. They try to avoid IT process instead of partnering with us.