Genesis HealthCare reviews

2.8

36% would recommend to a friend

(2,197 total reviews)

David Harrington

39% approve of CEO

36% positive business outlook

Genesis HealthCare has an employee rating of 2.8 out of 5 stars, based on 2,197 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Genesis HealthCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Sep 26, 2015

Rehab assistant

Recommend
CEO approval
Business Outlook

Pros

Lots of overtime available when caseload is high, DOR very friendly and helpful at all times when I have questions and issues

Cons

Some patients are difficult and demanding at times have to work off the clock alot because senior management just doesn't want to hear low pch issues and doesn't seem to care. .. weekend rotation mandatory

1.0
Aug 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Therapy coworkers are nice, as most therapists (anywhere) are great

Cons

This is probably the WORST company I've ever worked for. Never have I felt so uncared for. The company provides the worst health insurance I have ever had and it's not cheap. There is a 10,000 max out of pocket annual expense (for out of network), and having a baby this year, I will blow through that and the 10,000 out of pocket annual expense for my future beloved baby (so 20,000 total), taking money out of our baby's mouth so to speak, despite paying 300/ month for each plan. How can a health care company demonstrate they care so little about the basic needs of their employees? Yet, despite this, they make employees jump through ridiculous hoops so that their premiums don't go up. Try calling the benefits hotline or someone from HR and you will be in cue for atleast an hour and if you leave messages no one will get back to you, so you have to spend your off time chasing people down. The company (like all rehab companies) send you home when things slow, but unlike other rehab companies, have an insane amount of paperwork, so you are forced to basically ignore your patients all day to go through pages and pages of ridiculous paperwork so they cant be denied on their claims. And gear up for regular calls with the president who will complain profits are not high enough (for their shareholders and so they CEO can make even MORE money), all the while they are buying up buildings and expanding left and right, even growing into China and bragging about it, while they send you home and you can barely pay your bills.

4.0
Aug 14, 2015

Physical Therapist

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, great staff, great employee support, ability to transfer to other locations within US, great pay, and great benefits.

Cons

High productivity expectations and too long waiting time to get reimbursed for expenses.

Viewing 2041 - 2043 of 2,197 Reviews

Glassdoor has 2,342 Genesis HealthCare reviews submitted anonymously by Genesis HealthCare employees. Read employee reviews and ratings on Glassdoor to decide if Genesis HealthCare is right for you.