This company has so much middle management it is impossible to keep straight who does what. Even the upper management can't give you a straight answer on who does what and more importantly, why it's done. They seem to be more worried about sending, reading and then doing nothing with all the daily reports that must be generated than they do about their employees and residents. The facilities are micromanaged by "the people in the sky" as we call them because we never see these people and have no idea who it is that make all the decisions. The residents seem to be "forgotten" with this company. The food, linen, and medical equipment budgets has been cut since Genesis took over, yet they have no problem flying management members in and paying for overnight accommodations for a 5 hour meeting. I definitely would not place one of my family members or friends into one of their facilities.