Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jul 11, 2024

Great, fast paced company.

Recommend
CEO approval
Business Outlook

Pros

-flexibility & unlimited time off that is respected -impressive employees that uplift each other -with change and industry growth, there’s always more to learn

Cons

-have to be flexible to change -not a con, but have to be okay with 100% remote. Seek out teammates to help learn

4.0
Jul 10, 2024

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Chill work culture, great people

Cons

Remote work (for those that want an office)

1.0
Jul 8, 2024

Avoid working for this company

Recommend
CEO approval
Business Outlook

Pros

- Flexible PTO (could be a con since it is unlimited and they don't love you taking it) - Flexible working hours - Decent Benefits

Cons

- I wish I could give this company zero stars for the way they treated me. - Will not train new hires - Training was very limited for a remote company and never felt welcome on my team - Does not take on new ideas of projects as was stated during my interview. Any new ideas I had were immediately dismissed - Management is poor and only cares about current employees, not new ones - HR provided no help when I reached out regarding workplace concerns/problems. They actually hung up on me. - Unlimited PTO might sound great but they only advise you taking 2 weeks off and more is frowned upon. - Never felt welcome and my manager told me on week 2 that they were not here to train me and to figure it out myself - Left company due to multiple concerns and lack of leadership intervention when concerns were raised - I could never recommend this company to any individual unless if you are willing to work in a very hostile work environment

Viewing 331 - 333 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.