Genesys reviews

I like the fact that I have the ability to work from home or out of the office; gives great flexibility. The employees are very friendly and there is a lot of co-operation between consultants when working on projects. The company has a very strong customer base at the high end of the market but is also making strides in the mid market.. Much of its growth has been inorganic, though. I also like the idea of the Associate program as it gives new recruits the opportunity to learn in the classroom setting and apply those skills in the field. The pay is good but could be better and the benefits are excellent. The annual COMPASS event where most employees converge to learn and have fun is GREAT!!!!

- Brilliant engineering The company has probably the best Contact Center Stack on the market. Virtually the same architecture evolved successfully from "Atari Times" into the WEB APIs world - Focus on Mid Market and Cloud! Trying to aggressively penetrate the Mid Market and offering cloud solution, that's forcing the company to redesign the interfaces, making the product much easier, ergonomic and "beautiful". A lot of resources are allocated to R&D - Start up "feeling" with IPO potential The company has now almost 3000 employees. But at the headquarter you will enjoy free sodas, ping pong tables, cozy couches where to play Xbox games. Employees' happy hours and breakfasts in the fancy cafeterias are commons. - The owners are not milking the company as a cash cow. All the (lot) money the company is making is re invested in R&D and acquisitions. - Vacations days The company policy doesn't put a cap on the paid vacation days. Taking a reasonable number of vacation days is reccomended