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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      82% would recommend to a friend

      (2,703 total reviews)
      avatar

      Tony Bates

      91% approve of CEO

      84% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Sep 3, 2025

      Good company

      Associate software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Work Hours Work from home option Nice Facilities

      Cons

      Slightly Low Pay compared to other MNCs but way better than service companies

      5.0
      Sep 3, 2025

      Great place to Work

      Tax manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Respect for All Flexibility Remote work options

      Cons

      Fast paced environment - keep up with quick turnaround

      3.0
      Aug 31, 2025

      Great perks and exciting projects, but culture depends too much on who you report to

      Director, it
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Strong salary and benefits package • Extra time off perks like Friday afternoons in August • Opportunities to work on big, meaningful projects (AI, global transformation, etc.) • Many talented and supportive colleagues who want to do great work

      Cons

      • Role clarity and recognition don’t always match the level of contribution • Career development and growth paths are unclear • My experience was impacted by being moved under a manager with a very old-school “command and control” style, with little focus on employee experience or true leadership. • While not true for every team, the fact that this management style was allowed to continue by senior leadership raises questions about the overall culture.

      Viewing 103 - 105 of 2,703 Reviews
      Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews
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      Glassdoor has 3,035 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.