Genesys reviews

4.2

82% would recommend to a friend

(2,704 total reviews)
avatar

Tony Bates

91% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Apr 14, 2026

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Friendly environment, accessible location, work-life balance

Cons

I can't think of any

Viewing 19 - 21 of 2,704 Reviews

Glassdoor has 3,036 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.