Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Dec 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Overall the quality of the engineers is high.

Cons

Development is run by an informal old-boy network. If you aren't part of it, you'll feel irrelevant. The real lines of authority and influence don't follow the Org chart.

5.0
Dec 12, 2016

Great People, Great Product, Great Future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Since Genesys' very recent acquisition of InIn, it is clear that all systems are a go to combine efforts to run the greatest Contact Center Suite on the market.

Cons

With the deal being completed so very recently, the future is uncertain for certain people within certain divisions of the company.

5.0
Dec 7, 2016

administrative Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

I have nothing bad to say about this company

Viewing 2320 - 2322 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.