Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Aug 30, 2016
Recommend
CEO approval
Business Outlook

Pros

- Great culture: People are really, I mean really nice, helpful and caring which creates a truly safe working environment. The flipside is sometines an excess of consensus seeking which slows down decision making - Company trajectory: Going from $1.5bn valuation to $4bn in just 4 years while keeping a true family mindset with one of the lowest employee attrition in the tech industry is just amazing - International dimension: Offices in 40+ countries, business in 120+ countries = international opportunities for a lot of employees

Cons

- Very centralized organization - Unsexy industry and unknown brand for most: My parents and even my friends don't understand what my job is or at best believe I work in call centers! However one of the greatest asset of Genesys is to be under the radar, even if this sucks at my dinner parties!

4.0
Aug 25, 2016

One year in. Very happy.

Recommend
CEO approval
Business Outlook

Pros

Great culture - people work hard and are committed, but still great work-life balance. Everyone is empowered.

Cons

Company has been around a while, so it does not exactly have that cutting edge "Silicon Valley" culture. I wonder if management is sometimes too cautious in taking risks.

5.0
Aug 23, 2016

Awesome company to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent company, great teamwork, great knowledge

Cons

Poor investment in cloud platform in Mexico

Viewing 2341 - 2343 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.