Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jun 28, 2016

Principal, Solutions Engineering

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working as one team, Company vision and employee's passion

Cons

More competing against CRM/CEM vendors/solutions

3.0
Jun 28, 2016

Product Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team is dedicated and passionate about the delivery and optimization of customer experience for profitable enterprises.

Cons

Company is owned by private equity so investment to grow is hampered.

Viewing 2362 - 2364 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.