Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Oct 18, 2019

Too much work for low salary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

start up mentality and generous travel policy for Sales

Cons

no structure in decisions of the Board, unreasonable costs savings and regular painful layoffs (for example, when an employee can be phoned on Friday afternoon and can be told not to come to the office starting from next Monday)

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Genesys Response
6y
Thank you for your review. Genesys is in a unique position to be able to function as a large company and continue the startup feel in many departments. There are times that people leave Genesys for many reasons. If a current employee needs a question answered or get information they can always go to our leadership team and they will help get you to the right person. Greg (Greg Buck, Global Talent Brand Manager)
4.0
Sep 29, 2019

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good aura and workplace is good

Cons

No cons to mention at all

Viewing 2407 - 2409 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.