Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jan 24, 2016

Senior Technical Support Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent place to work, good environment

Cons

no contras, it is everything ok

3.0
Jan 22, 2016

Intern at Genesys

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a great experience for me to work in Genesys. The work environment is nice. People are so casual in Genesys. It's a great feeling that working in Genesys.

Cons

Managers were used to create lot of pressure with out understanding the problem. Sometimes its used to create lot of irritation for Employer.

4.0
Jan 21, 2016

Great People; A lot of Potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people at this company are awesome. I look forward to working with them every day and the work life balance is perfect. Company is profitable and the office culture is great.

Cons

There are specific tools that aren't in place, which we need in order to be truly successful. The business units also feel a bit silo'd and you often feel like you're in your own world, which is understandable and challenging a big company like this.

Viewing 2410 - 2412 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.