Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Sep 26, 2018
Recommend
CEO approval
Business Outlook

Pros

- Working day-to-day with latest cloud technologies and related tools, teams are always evolving & adapting. - Excellent culture and very smart people - Close collaboration with teams located in different geographical regions - Regular one on one meetings with management - Markham office is the host for various tech events like Toronto Tech Summit and Hackathon and there are ample of opportunities to volunteer & participate in the various events - Free drinks, Daisani water, Nespresso machine, fruits, dart machine, tournament grade foosball table, xbox one - Examples of social events in the past like archery tag, treetop trekking, bowling, indoor rock climbing, etc. - Flexible work hours - Lot's of fast food choices for lunch nearby within 5-10 minutes of driving distance (Popeye's Chicken, Shawarma Stop, Longo's, Wendy's, Tim Hortons, Big Smoke Burger, First Markham Place Food Court, Pizza Nova, Starbucks, Burger King) - Standing desks

Cons

- No walkable/close distance food nearby, only option to grab a quick bite is the cafe located on the first floor - Very limited number of meeting rooms available - More flexibility in health benefit provided (in some other companies, they provide an option for employees to opt-out and have flex money to spend in gym membership or health related purchases instead). Currently the vision coverage amount is mediocre, for example.

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Genesys Response
7y
Thank you for taking the time to write your review and for your continued work at Genesys. It is exciting to see reviews from new Genesys team members and people like you who have been with the company for over a decade. Our Markham office does host great events both inside and out of the office with the Hackathon and Toronto Tech Summit and we are glad you have been able to take part if those experiences. I will share your comments about our benefits with the corporate benefits team. Best, Greg (Greg Buck, Global Talent Brand Manager)
5.0
Sep 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere with great team. Leveraging lots of leading edge technologies as well as industry best practices Many growth opportunities with management constantly strive to improve Healthy work life balance

Cons

Situated uptown is favorable for commuting, it'd be even better with a more convenient location.

5.0
Sep 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Fast expanding with cutting edge company moving to cloud. Lots of chances to learn and move up. Fee coffee, drinks, cereal, yogurts and fruits are provided.

Cons

Location is a little bit inconvenient for public transit rider. Closest restaurant is a little far to walk.

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