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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      82% would recommend to a friend

      (2,703 total reviews)
      avatar

      Tony Bates

      91% approve of CEO

      84% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Mar 3, 2014

      Great place to work, stable company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great success record and lots of new growth and opportunity present for existing employees. Being part of something that you know won't go away anytime soon is great for employees with families. We've got a lot of historical data to work with, and new ideas and drive to innovate. We are leaders in our industry and we'll continue to stay out front with the acquisitions and new products we are rolling out.

      Cons

      We should continue to focus on improving collaboration across teams. For such a large workforce across so many countries we are succeeding but we could do better.

      avatar
      Genesys Response
      12y
      Thanks for posting! Scaling and innovation are key initiatives for us; we appreciate your continued feedback and ideas. We’re glad to have you as a part of the team!
      3.0
      Mar 3, 2014

      Good place to learn

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to learn telecom products and to enrich your skills

      Cons

      Management is supportive. I didn't find anything needs to be improved

      2.0
      Feb 17, 2014

      Good pay, but success based primarily on politics.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart people as individuals, competitive environment not conducive to collaborative

      Cons

      Lack of clear objectives and budget

      avatar
      Genesys Response
      11y
      Thank you for posting your concerns; I’m sorry we won’t have a chance to address them with you personally. I’ll be sure to share your comments related to your former department with the appropriate leader. Thanks for writing. ...Tracy
      Viewing 2623 - 2625 of 2,703 Reviews
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      Glassdoor has 3,035 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.