Genesys reviews

4.2

82% would recommend to a friend

(2,704 total reviews)
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Tony Bates

90% approve of CEO

84% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Nov 6, 2014

Great worldwide company

Recommend
CEO approval
Business Outlook

Pros

It's a profitable company with the culture to be the best in their market but also for their customer. There are a lot of opportunity to work on latest technology. The possibiliyt to work at home help to have a good balance between professionnal and private life

Cons

In small office it's difficult to have opportunity to progress or change position. Also with the time shift we don't have a lot of time to work with NA work mate (or we should work late ...but at home is possible :-)). And finally we are not aware of news/change on going, specially if our management doesn't communicate on this aspect

5.0
Nov 5, 2014

Forward thinking company

Recommend
CEO approval
Business Outlook

Pros

Relaxed and comfortable working environment which leaves lots of room for personal growth and self starting possibilities to learn and further career. Great people to work with and approachable management.

Cons

home offices and satelite offices can seem quite disconnected from head office in Daly City.

5.0
Nov 3, 2014

Good Culture

Recommend
CEO approval
Business Outlook

Pros

Positive attitude through all levels High degree of self-management Very agile, fast adoptions of required changes to meet business objectives A clear market leader in their domain

Cons

Investors start to push too hard. Leads to individual negative pressure. Risk of damaging good culture Fast changes of directions sometimes leave collateral damages - Some frustrated individuals

Viewing 2647 - 2649 of 2,704 Reviews

Glassdoor has 3,036 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.