Gensler reviews

3.6

65% would recommend to a friend

(2,481 total reviews)
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Elizabeth Brink, Jordan Goldstein, Andy Cohen, and Diane Hoskins

79% approve of CEO

57% positive business outlook

Gensler has an employee rating of 3.6 out of 5 stars, based on 2,481 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gensler employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Dec 12, 2024

Avoid!

Recommend
CEO approval
Business Outlook

Pros

Decent resources, though few people actually use them. Pay rate is compatible but not over the top. Brilliant coworkers; most of whom that are committed and competent feel trapped.

Cons

The company at its best is mediocre. The work in general is poorly managed and executed while their market rates are high compared with other firms. Big name, good facade but an empty bubble. If you are an experienced senior, you would be shocked on day one how overrated this firm is and probably day two, would plan your exit. I saw many left from different offices in the west coast - myself included- either for better placements or for sabbatical to just decompress and recover from Gensler trauma. Quality of work? Majority of the projects are low-budget, design-build projects of developers, general contractors, and construction management companies that either partner with them or hire Gensler as a design consultant- meaning the firm is not prime on those projects most of the times. The main decision makers are outside of the firm pushing for their agenda. So you would be a coordinator and a drafting tool at its best- not an actual designer or architect. If you really want to practice and have a real career, stay away from this firm. Also Gensler is not suitable for architects in general. Except for a handful of decent architectural projects, most of them are interior design or renovation. Architects are reduced to only provide documentation sets with insane schedules and deal with permit processes. Poor leadership firmwide. Most people at managerial levels and up to the CEO level are clueless and incompetent. They keep speaking to the crowd about their non-existent accomplishments and firm achievements- usually tossed into a word salad of trendy concepts (or checkmarks) like inclusivity, diversity, design excellence, synergy and so on- as if they are talking to two year olds. Yaaaaawn! Most of them don’t realize how ‘out-of-touch’ and ‘out-of-reach’ they are. They might speak with you and smile at you but in reality, they are not there. Only collect their pay and bonus checks and probably feel good inside, they are not you. A handful of them who are somewhat accomplished either don’t care or drink the Kool-Aid because they also like them some fat paychecks. Are employees’ work and their presence valued? NAH! Unless you are a favourite- then even your ineptitudes and screw-ups are celebrated. Looking back, my most joyful moments were the December appointments for people who got promoted. A free red carpet show with a favoured bunch up on the stage and acting like Hollywood celebs. They tap each other on the shoulder for getting a bigger piece of the pie while the rest of the honest and hardworking employees who actually do the work, are supposed to cheer for them while getting only the crumbles. Recognition and career growth is an absolute joke in Gensler. Culture? A typical boring corporate. Nothing exciting there. People barely speak with each other. Either too burned out or too bored- just biding their time until a better opportunity comes up.

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Gensler Response
1y
We appreciate your feedback and will share your comments with leadership.
2.0
Apr 9, 2024

It’s All A Facade

Recommend
CEO approval
Business Outlook

Pros

Learned a lot in 8 years

Cons

5 days a week in office You aren’t important if you aren’t in the office Political beyond belief The feeling of wanting to find a new job grows everyday

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Gensler Response
2y
Thanks for taking the time to share feedback on your experience at Gensler. We appreciate your candor and consider all the feedback we receive. Encouraging our people to ask questions and share their perspectives is fundamental to our firm’s culture. We appreciate your feedback and will share your comments with the firm’s leadership.
2.0
Jul 24, 2020
Recommend
CEO approval
Business Outlook

Pros

A lot of resources and tools to continue growth and learning in the field. Also to help get those deliverables out efficiently and on the fly

Cons

Very top heavy. Promotes toxic competitive me culture. Profit comes before employees. This means a lot of low fee contracts and squeezing free hours out of the employees. Salary’s are average but only if you include the annual bonus. The final disappointment was how they handled the covid global pandemic crisis. The ship was sinking and projects were being canceled left and right. Gensler was quick to cut employees free with no health insurance, no warning, little help with unemployment resources and zero transparency. It was brutal and felt sociopathic. While most tech companies, even small ones were handling the ongoing crisis with care, Gensler had no problem kicking their long-term dedicated employees to the curb in an unbelievably non-human way. You can tell a well managed company from a poorly managed one on how they operate during a crisis and Gensler failed miserably.

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Gensler Response
5y
Our world and our communities have been thrust into an unprecedented crisis that changes daily. This is causing upheaval and uncertainty in our economy. Unfortunately, we are seeing an impact in our business. As a firm that values its people, these decisions are extremely difficult. We will continue to do everything we can to make our team member experience as rewarding as possible. We appreciate your feedback and will share your comments with the firm’s leadership.
Viewing 25 - 27 of 2,481 Reviews

Glassdoor has 2,846 Gensler reviews submitted anonymously by Gensler employees. Read employee reviews and ratings on Glassdoor to decide if Gensler is right for you.