Does Gentle Monster pay their employees well?

According to anonymously submitted Glassdoor reviews, Gentle Monster employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Gentle Monster. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Gentle Monster?

24% of Gentle Monster employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gentle Monster 2.2 out of 5 for work life balance, 2.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gentle Monster?

Sales Associate (40) , Brand Ambassador (9) , Retail Sales Associate (7) , Sales Assistant (3) , Sales Supervisor (3) , Part Time Sales Associate (2) , Sales (2) , Sales Representative (2) , Supervisor (2)

What are the pros of working at Gentle Monster according to real employee reviews?

"Amazing Team, Amazing Space and wonderful p[roducts" ((in 4 reviews)); "Friendly colleagues and positive culture" ((in 4 reviews)); "Good coworkers if you’re lucky to get along with your team" ((in 3 reviews)); "free glasses three times a year" ((in 3 reviews)); "Flexible Hours & Commitment" ((in 3 reviews))

What are the cons of working at Gentle Monster according to real employee reviews?

"Low salary and no benefit." ((in 11 reviews)); "no commission and understaffed sometimes" ((in 8 reviews)); "1. Poor management" ((in 7 reviews)); "pay is low." ((in 4 reviews)); "3.Poor employee benefits" ((in 4 reviews))

What are the top reviewed Gentle Monster locations?

New York , Los Angeles , San Jose , Anaheim , Costa Mesa , Santa Clara , SoHo

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Gentle Monster

Gentle Monster reviews

2.8

24% would recommend to a friend

(112 total reviews)

Hankook Kim

47% approve of CEO

27% positive business outlook

Ratings by category

2.9

Career opportunities

2.7

Diversity & inclusion

2.7

Senior management

2.5

Culture & values

2.3

Compensation and benefits

2.2

Work/Life balance

Gentle Monster has an employee rating of 2.8 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gentle Monster employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

112 reviews

2.0

Jan 27, 2026

don't do it

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The coworkers were nice and always a pressure to work with.

Cons

The higher ups need to get it together and also not judge based on race.

1.0

Jan 26, 2026

Horrible place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There’s no pro to working this job there’s nothing that would make you want to continue working here

Cons

Low wage racist people no commission yet they wanna make goals for people no benefits horrible company

5.0

Oct 28, 2025

Valuable Experience in Retail

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

• Develop strong understanding of visual merchandising and brand presentation. • Team-oriented culture that enhances communication and collaboration skills.

Cons

• Primarily store-based role, which may limit transition to office or strategic positions in the short term.

Viewing 13 - 15 of 112 Reviews

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Jobs at Gentle Monster

Full Time Sales Supervisor

Optical Lab Associate

Full Time Retail Sales Associate

Part-Time Retail Sales Associate