Does Gentle Monster pay their employees well?

According to anonymously submitted Glassdoor reviews, Gentle Monster employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Gentle Monster. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Gentle Monster?

24% of Gentle Monster employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gentle Monster 2.2 out of 5 for work life balance, 2.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gentle Monster?

Sales Associate (40) , Brand Ambassador (9) , Retail Sales Associate (7) , Sales Assistant (3) , Sales Supervisor (3) , Part Time Sales Associate (2) , Sales (2) , Sales Representative (2) , Supervisor (2)

What are the pros of working at Gentle Monster according to real employee reviews?

"Kind and organized management, amicable supervisors and coworkers" ((in 4 reviews)); "good staff and working environment" ((in 4 reviews)); "Creative team members and a lot of support" ((in 3 reviews)); "It was fun with helpful colleagues" ((in 3 reviews)); "free glasses three times a year" ((in 3 reviews))

What are the cons of working at Gentle Monster according to real employee reviews?

"no benefits" ((in 11 reviews)); "no commission and understaffed sometimes" ((in 7 reviews)); "1. Poor management" ((in 6 reviews)); "pay is low." ((in 5 reviews)); "3.Poor employee benefits" ((in 4 reviews))

What are the top reviewed Gentle Monster locations?

New York , Los Angeles , San Jose , Anaheim , Costa Mesa , Santa Clara , SoHo

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Gentle Monster

Gentle Monster reviews

2.8

24% would recommend to a friend

(112 total reviews)

Hankook Kim

47% approve of CEO

27% positive business outlook

Ratings by category

2.9

Career opportunities

2.7

Diversity & inclusion

2.7

Senior management

2.5

Culture & values

2.3

Compensation and benefits

2.2

Work/Life balance

Gentle Monster has an employee rating of 2.8 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gentle Monster employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

112 reviews

5.0

Jan 6, 2021

Positive

Sales associate

Recommend

CEO approval

Business Outlook

Pros

When we hit quarterly hits, we get a bonus

Cons

There are no employee discounts

1.0

Oct 27, 2020

Lacks authenticity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

After working with Gentle Monster for over a year I saw improvements in perks. Some of the people that worked here were great to be around.

Cons

The work culture was terrible. Upward advancement was impossible and always favored friends, men, or Koreans. The US headquarters suffered greatly from a lack of diversity. Training, stated policies and vision for the company were also non existent. This led to a lot of miscommunication. Leadership at the director and executive levels lacked focus and direction.

2.0

Jul 8, 2026

Review

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Space and also friendly customers

Cons

Not a lot of room for growth

Viewing 16 - 18 of 112 Reviews

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Jobs at Gentle Monster

Full-Time Sales Supervisor

Full Time Retail Sales Associate

Part-Time Retail Sales Associate

ERP Business Systems Analyst